Business Partner vs. Commodity Vendor:

How do you perceive your current mobile MRI vendor? Are they business partners, looking out for your best interests and helping you or are they just showing up and selling you a “commodity service” for your MRI diagnostics?

 In our eyes, a partner does at least three (3) things more than just scan the patient and deliver the images…A partner (1) listens and responds to your overall needs, (2) Helps you and your staff with communications to your referring physicians/radiologist and (3) Acts as a resource in the areas of marketing/planning, Information Technology and proof sources/white papers to support application expansion. Partnership implies that you are in business together, benefitting the outreach and efforts to serve your mutual patient-customer. What do you think??